Accessibility Statement
ACCESSIBILITY AT NELO
Nelo Should Feel
Welcoming to Everyone.
We're committed to providing an inclusive experience and working to identify, prevent, and remove accessibility barriers across Nelo.
OUR COMMITMENT
Accessibility Is Part of a Better Experience.
At Nelo, we want our products, services, and digital experiences to be accessible to as many people as possible.
We're committed to identifying and reducing barriers that may make it more difficult for people with disabilities to interact with Nelo.
Accessibility is an ongoing process. As our business and website evolve, we'll continue looking for opportunities to improve the experience for our customers.
DIGITAL ACCESSIBILITY
Making Nelo Easier to Use Online.
We aim to make nelowear.com usable by people with a wide range of abilities and assistive technology needs.
As we develop and improve our website, we consider accessibility across areas such as:
Creating clear and predictable ways to move through our website.
Using clear content, readable typography, and appropriate visual contrast.
Providing meaningful alternative text for important images where appropriate.
Supporting navigation and interaction without requiring a mouse wherever possible.
Using meaningful headings, labels, and page structures that help customers understand content.
Reviewing our digital experience as Nelo changes and new content or functionality is introduced.
Digital accessibility standards, technology, and best practices continue to evolve. While we work to improve accessibility, some areas of our website may not yet provide an ideal experience for every user or assistive technology.
NEED ASSISTANCE?
We'll Work With You.
If you have difficulty accessing information, using a feature on our website, placing an order, or interacting with Nelo because of an accessibility barrier, please contact us.
We'll do our best to understand your needs and provide reasonable assistance or information in an alternative format where possible.
Tell us what you need.
When contacting us, let us know what you were trying to access, what difficulty you experienced, and what type of assistance would be most helpful.
Send Us a Message ↓ACCESSIBILITY FEEDBACK
Help Us Identify What We Can Improve.
Feedback can help us identify accessibility barriers we may not otherwise be aware of.
If you encounter an accessibility issue on nelowear.com or while interacting with Nelo, we welcome your feedback.
Tell us which page, feature, or part of your experience caused difficulty.
Describe the accessibility barrier you encountered.
If you're comfortable doing so, tell us which browser, device, or assistive technology you were using.
Let us know what would make the experience more accessible for you.
CONTACT
Accessibility Questions or Feedback?
You can contact Nelo regarding accessibility assistance, feedback, or requests for accessible information.
Mississauga, Ontario, Canada
SEND US A MESSAGE
How can we help?
Tell us about the accessibility issue or assistance you need. The more detail you provide, the easier it will be for our team to understand how we can help.
OUR APPROACH
Better Access.
Better Experience.
We're committed to continuing to learn, improve, and make Nelo more accessible as we grow.